GENERAL TERMS AND CONDITIONS OF B2B CONTRACT

1. INTRODUCTION

These General Terms and Conditions of Contract (hereinafter referred to as the “GTC”) govern the online quote process and establish the terms and requirements regulating the relationship between the parties. By accepting these General Terms and Conditions, the Customer fully agrees to all provisions contained herein.

2. COMPANY INFORMATION

  • • Business name: AIRZONE NORTH AMERICA CORPORATION (DBA ‘AZNA’).
  • • EIN: 96-2417982
  • • Address: 2525 Ponce de León Boulevard, Suite #300 Coral Gables, Florida 33134 (USA).
  • • Email: legal@airzonecontrol.com
  • • Phone: +1 (954) 940-2137.

3. APPLICABLE LEGISLATION

This agreement is subject to U.S. federal and state laws and regulations, including the Uniform Commercial Code (UCC), FTC guidelines, the CAN-SPAM Act, and applicable state privacy laws (CCPA).

4. LEGAL CAPACITY OF THE CUSTOMER

To qualify as a Customer, the buyer must act in their capacity as a professional, entrepreneur, or legal entity, and must have the legal capacity to be bound by the contract. Transactions involving minors are strictly prohibited.

During the online offers and quotes process, the Customer must fully and unreservedly accept the General Terms and Conditions, which will always be included for acceptance prior to finalizing the purchase, as well as in the confirmation process for the purchase, so that they may be saved by the Customer for reproduction when necessary.

5. TERRITORIAL SCOPE

This platform deems as territorial scope those markets and countries listed in the online offer and quote process.

In the event that the Customer requires the product to be delivered to a geographical area not covered by the online offer and quote process, the Customer Service department must first assess the feasibility of delivery and send the Customer a specific budget indicating costs and shipping dates.

6. INFORMATION ON THE GENERATION OF QUOTES

To generate online quotes, the Customer must use the following process:

  1. 1. Register as a professional to access online purchasing (for this, the Customer must have a business account; access from “training” accounts is not permitted). The Customer will then undergo a validation process to gain full access to product and pricing information.
    During validation, AZNA’s sales team will assign the Customer payment methods and terms appropriate to their profile in accordance with the Company’s internal policy. These payment methods and terms may be modified by AZNA without prior consent from the Customer.
  2. 2. Select the product or products to be included in the quote, or use the quote wizard to draw up a list of items that are then added to the quote or offer made by the Customer.
  3. 3. After selecting each product to be included in the quote, the Customer will have several options, namely:
    • Edit the completed quote.
    • Convert the completed quote into an order.
    • Download the completed quote.
    • Duplicate the quote.
    • Change the status of the quote to “rejected.”
  4. 4. If the quote is converted into an order, the Customer will receive order confirmation via email within 48 business hours. This confirmation will include the following information:
    • Order confirmation document with the items and prices that make up the order, as well as the total amount of the order.
    • Estimated factory shipping date.
  5. 5. The payment methods and terms will correspond to those assigned to the Customer by AZNA’s sales team during the registration process on the platform.

7. CANCELLATIONS / MODIFICATIONS

The Customer has the right to cancel their order within a maximum period of 24 business hours after receiving the order confirmation by sending a request via email to the back-office department at sales_na@airzonecontrol.com.

All requests for order modifications or cancellations must be submitted to the same email address. Only those approved by the sales representative or, if unavailable, the back-office department will be authorized. The Customer will be responsible for any costs incurred as a result of the cancellation. Requests for cancellations or modifications submitted more than 24 business hours after order confirmation will not be accepted.

8. RETURNS

If the offer or quote is eventually converted into an order, the Customer may return the purchase within 15 calendar days from the date of receipt of the merchandise. The Customer must initiate the cancellation process through their private user area. Once the returned merchandise is received and confirmed to be in good condition, AZNA will promptly issue a refund for the corresponding amount.

A notification regarding the status of the request will be sent and can be checked in the Customer’s private user area. Return requests will expire 40 calendar days after their acceptance.

The refund amount, if applicable, may be subject to depreciation depending on the type of item and its condition. We will inform you of this through the platform in your private user area.

9. PRICE AND PAYMENT METHODS

All product prices are listed in U.S. dollars (USD) and include applicable taxes. AZNA shall not be responsible for any customs duties, import taxes, or similar charges incurred during the delivery of products to countries outside the United States. Such fees will be the sole responsibility of the Customer, unless otherwise explicitly agreed upon in writing by AZNA and the Customer.

Payment for orders placed will be made by bank transfer to the following account:

  • • Bank Name: Bank of America (BoA)
  • • Account Number: #8981 2273 2138
  • • ABA Routing Number (for paper and ACH payments): #063100277
  • • ABA Routing Number (for wires): #026009593
  • • Currency: U.S. dollars

The deadline for completing the transfer will be determined by the payment terms set by AZNA’s sales team during the Customer’s registration process.

For information about the receipt of your transfer or the status of your order, please contact our Customer Service department through the private user area.

For payments by bank check, please send them to the following address: AIRZONE NORTH AMERICA CORPORATION 1809 S Street Suite 101-131. Sacramento, CA 95811. Phone: (954) 940-2137.

10. SHIPPING COSTS

Shipping costs depend on the delivery location. Therefore, once the product or products to be purchased have been selected and the delivery address has been entered, the shipping costs will be calculated and communicated to the Customer.

11. SHIPPING TIMES

Shipping times depend on the delivery address provided by the Customer. Once the product or products in the offer are selected and the delivery address is entered, and provided that the offer or quote is converted into an order, the factory shipping date will be communicated to the Customer in the order confirmation.

12. RESERVATION OF TITLE

The products sold remain the exclusive property of AZNA until full and final payment has been made. If the Customer resells any products before payment to AZNA is complete, the Customer agrees to notify the subsequent buyer of this clause and of AZNA’s right to claim either the delivered products or their purchase price from the subsequent buyer.

13. FORCE MAJEURE

Neither party shall be held liable to the other for any delays or failures to fulfill their contractual obligations due to force majeure events, especially in the following cases: natural disasters, fires, explosions, accidents for which they are not responsible, strikes, epidemics or pandemics recognized by the World Health Organization, or other causes beyond their reasonable control.

In the event of force majeure, AZNA may temporarily suspend product deliveries and/or service execution without such suspension being considered a breach of its obligations under these General Terms and Conditions of Sale (GTC). AZNA will notify the Customer in writing of any such contract suspension. If the suspension extends beyond three (3) months, the affected sales or service contracts shall be deemed automatically terminated.

14. WARRANTY

All products delivered from April 1, 2025 onward are covered by a warranty based on their category:

  • • 5 years for mechanical products (diffusers and motorized or non-motorized dampers)
  • • 3 years for all other products

Products delivered prior to April 1, 2025 would have a 3 year warranty.

The warranty does not cover damage caused by misuse, normal wear and tear, or defects resulting from negligence, impacts, improper use or handling, storage under unsuitable conditions that may damage the product (such as extreme temperatures or humidity), incorrect voltage, electrical incidents, improper installation and/or use not performed by authorized Technical Service when applicable, nor materials subject to wear from normal use. The warranty will be voided for any product modified or repaired by the Customer or any party not authorized by Airzone North America Corp. (AZNA).

Repairs or replacements of defective products will be free of charge, including shipping costs.

In the absence of evidence to the contrary, products shall be considered to fulfill the purchase agreement if they meet the following requirements:

  1. They are fit for the purposes for which products of the same type are ordinarily used.
  2. They have the quality and performance that the End User can reasonably expect from a product of the same type, given its intended use.
  3. If a part is defective and within the warranty period, the Customer may return it. In such cases, Airzone will cover the shipping costs incurred for the delivery and return of the part. Airzone will send the repaired part or a new replacement free of charge.
  4. Airzone will provide the Customer access to the designated shipping company for collection of the defective part at no cost. If the Customer chooses a different shipping company and it incurs higher costs, the Customer is responsible for the difference.
  5. If the Customer returns a part claiming a defect or error, but no defect or error is found, Airzone will return the part to the Customer and charge for the shipping costs.
  6. The warranty shall only be valid if the application is entirely composed of parts manufactured and distributed by Airzone, both mechanically and electronically.
  7. All products and components replaced by the installer and returned to Airzone will become the property of Airzone.

Elements excluded from the warranty:

  • • Labor and travel costs for periodic inspections, maintenance, repairs, and replacement of parts, including replacement of parts worn out through normal use.
  • • Accessories, parts with limited lifespan, and operational materials.
  • • Products with defects not caused by Airzone, but resulting from:
    1. Damage caused by improper use or storage.
    2. Defects arising after sale due to fire or flooding.
    3. Defects caused by electrical accidents.
    4. Damage resulting from modifications, repairs, expansions, or installations carried out by unqualified personnel or not following installation instructions.
    5. Damage due to installation or use that does not comply with technical and safety regulations.
    6. Damage caused by improper use or use not in accordance with installation and user manuals.
    7. Damage resulting from missing or illegible serial numbers.

AZNA shall not be liable for failure to provide warranty services when repair or replacement of products cannot be performed due to import restrictions or legal provisions.

The equipment must not contain personal or confidential data, and Airzone shall not be held responsible for any information stored on it.

Warranty Procedure

Please note that only our direct Customers may request warranty replacements.

Our products are manufactured under a rigorous quality control system. However, if, following a proper diagnostic process by our technical support team, a product is determined to be defective and still within the warranty period, we will replace it at no cost.

Once the replacement part has been delivered to the Customer, Airzone will coordinate the collection of the defective part.

As a standard company procedure, any part shipped internationally by Airzone will be temporarily invoiced, with a credit issued for the same amount once the defective part has been received at our facilities.

Any defective part not returned to our facilities will incur the corresponding invoice charges.

For any warranty request, please send the following information by email:

WARRANTY REQUEST

  • • Company name:
  • • Contact name:
  • • Phone:
  • • Email:
  • • Shipping and pickup address.
  • • Zip code and country:
  • • Products to be picked up (serial numbers and model numbers):
  • • Return package dimensions:
  • • Return package weight:
  • • Preferred time window for pickup:
  • • Technical support case number:

Airzone’s technical support team can diagnose and resolve issues remotely, without the need for onsite visits. If a defective part is identified, a case number will be issued.

Additionally, Airzone offers scheduled remote technical support.

To request remote assistance, please provide the following information:

  • • MAC address:
  • • Description of the problem:

For any inquiries related to Warranty and After-Sales Service, please don’t hesitate to contact us:

  • Email: techsupport_NA@airzonecontrol.com
  • Phone: +1 (866) 521-0263
  • WhatsApp: +1 (404) 734-0492

15. TECHNICAL SUPPORT AND CUSTOMER SERVICE

AZNA provides Customers with a contact channel to address requests and inquiries related to the products purchased on the website, through the private user area.

Additionally, AZNA offers a complaints and claims form that is available to Customers upon request.

16. DATA PRIVACY

AZNA complies with U.S. privacy laws (such as the CCPA). Data is used to manage orders, improve service, and for marketing purposes (with consent).

17. COMPLIANCE WITH CCPA/CPRA (CALIFORNIA)

If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA):

  • • Right to know: You can request information about the personal data we collect and how we use it.
  • • Right to delete: You can request the deletion of your personal data, subject to certain exceptions.
  • • Right to opt-out of sale: You can request that we do not sell your personal data to third parties.
  • • Right to non-discrimination: Exercising your rights will not result in denial of services or different pricing.

You can exercise these rights by contacting us at rgpd@airzonecontrol.com.

18. RESIDENTS OF OTHER U.S. STATES

Several states, including Colorado, Virginia, Connecticut, and Utah, provide similar privacy rights. If you reside in one of these states, you may contact us to exercise your rights under the applicable law. You can exercise these rights by writing to us at rgpd@airzonecontrol.com.

19. DISPUTE RESOLUTION

Disputes are governed by the laws of the State of Florida and shall be resolved in the courts of Miami-Dade County.

Last update: June 2025.

COOKIE POLICY

In compliance with the provisions of Recital 30 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), we inform you that this website (www.airzonecontrol.com) uses cookies for the purposes described in this Cookie Policy.

1. WHAT ARE COOKIES?

Cookies are text files containing small amounts of information that are downloaded to the computer or mobile device when the User visits our website. These files are sent back to the original website on subsequent visits, or to other websites that recognize them. Cookies serve various purposes, including enabling smooth navigation between pages, remembering your preferences, and enhancing your overall browsing experience.

2. CLASSIFICATION OF COOKIES

Cookies can be classified into the following types, based on different criteria:

  1. 1) Based on the issuer of the cookies
    • First-party cookies: Cookies sent to the User’s device from a computer or domain managed by the website publisher that provides the service requested by the User.
    • Third-party cookies: Cookies sent to the User’s device from a computer or domain not managed by the website publisher, but by another entity that processes the data collected through these cookies.
  2. 2) Based on the life cycle of the cookies:
    • Session cookies: Temporary cookies stored in your browser’s cookie file until you leave the website, and not saved to your device’s hard drive. They help analyze website traffic patterns, allowing us to improve content and enhance your user experience.
    • Persistent cookies: Cookies stored on your device’s hard drive and read by the website on each subsequent visit. Persistent cookies have a set expiration date, after which they stop functioning. They are used to facilitate services such as shopping carts and account logins.

3. TYPES OF COOKIES USED ON THIS WEBSITE

Below, we provide details about the types of cookies used on this website, their purposes, and the entities responsible for managing them. For more detailed information about each cookie and its expiration, please visit our Settings section:

The legal basis for processing technical and functional cookies is the Company’s legitimate interest in ensuring smooth navigation for Users on the website. For cookies that are not essential for navigation (such as statistical and advertising cookies), the legal basis is the User’s consent. Users have the right to withdraw their consent at any time without affecting the lawfulness of processing carried out prior to such withdrawal. To manage or revoke consent, Users can visit our Settings section to disable cookies and find detailed information on how to exercise their rights and other aspects related to the processing of their personal data, all available in our Privacy Policy.  

TYPE OF COOKIEPURPOSEENTITY THAT MANAGES THEM
TechnicalTechnical cookies allow the User to browse the website and use its different options or services, including those used to allow the management and operation of the website and enable its functions and services, such as, for example, controlling traffic and data communication, identifying the session, accessing areas with restricted access, remembering the items that make up an order, carrying out the purchase process of an order, managing the payment, applying for registration or participation in an event, storing content for the dissemination of videos or sound files, enabling dynamic content (for example, loading animation of a text or image), or sharing content through social networks.• First-party (ALTRA)
• Cookiebot (see Cookiebot Privacy Policy)
• Google (see Google Privacy Policy)
• Hubspot (see Hubspot Privacy Policy)
• LinkedIn (see LinkedIn Privacy Policy)
• YouTube (see YouTube Privacy Policy)
Functional or preferenceFunctional or preference cookies allow us to remember information so that the User accesses the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results shown when the User performs a search, the appearance or content of the service according to the type of browser used by the User to access the service or the region from which the service is accessed, etc.• Vimeo (see Vimeo Cookie Policy)
• YouTube (see YouTube Privacy Policy)
StatisticalWe use Statistical cookies to quantify the number of users and visitors and thus perform the measurement and statistical analysis of the use made by users of the service offered on our website.• First-party (ALTRA):
• Google (see Google Privacy Policy)
• Hotjar (see Hotjar Privacy Policy)
• Vimeo (see Vimeo Privacy Policy)
• LinkedIn (see LinkedIn Privacy Policy)
Marketing and advertisingWe use marketing or advertising cookies to analyze your online browsing habits, allowing us to show you ads tailored to your browsing profile.• Meta Platforms (see Meta Privacy Policy)
• Adform (see Adform Privacy Policy)
• Google (see Google Privacy Policy)
• Hubspot (see Hubspot Privacy Policy)
• LinkedIn (see LinkedIn Privacy Policy)
• YouTube (see YouTube Privacy Policy)

4. CONFIGURATION AND DEACTIVATION OF COOKIES

The following links provide all the information needed to configure or disable cookies in each browser:

In addition, the User can manage the storage of cookies on their browser through tools such as the following:

 Last update: June 2025

PRIVACY POLICY

1. DATA COLLECTION

Identifying data, contact information, purchase history, and usage metrics are collected. This is obtained through forms, purchases, and cookies.

2. IDENTIFICATION OF THE DATA CONTROLLER

The data will be processed by the Data Controller, CORPORACIÓN EMPRESARIAL ALTRA S.L., with Tax ID B92611102, located at Calle Marie Curie No. 21, 29590 Malaga, Spain. Phone: +34 900 400 445 and email info@airzone.es.

  • • User registration.
  • • Online quote and order management.
  • • Sending commercial communications.
  • • Analysis of user habits and preferences.
  • • Renewal Plan.
  • • Providing training activities.
  • • Contact form.
  • • Publication of reviews.
  • • Quality surveys.
  • • Testers.
  • • Complaints and claims form.

3. PURPOSE OF DATA PROCESSING

  • • User Registration: The data collected during the User registration process will be processed for the following purposes:
    • Profile management.
    • Access to your order history, as well as the status of your orders.
    • Management of warranties and returns.
    • If the Customer purchases a product that requires downloading the “Airzone Cloud” mobile app, managed by AZNA, as a preliminary step to the use of the corresponding app, the Customer will be informed about the purpose of the processing, the period of retention of the information, the lawful basis for the processing, and the procedure for the exercise of rights.
  • • Quotes and online orders (professional): The data collected in the online order process will be processed for the purpose of managing quotes, and, if applicable, the delivery of orders placed, managing the invoicing process, and providing After-Sales and Customer Service to the Customer.
  • • Quotes for individuals: The data collected will be processed in order to issue the quote requested.
  • • Sending commercial communications: In cases where the data subject has given their unequivocal consent to receive commercial communications, their data will be used to send them personalized communications about our products and services. This information may be sent via postal mail, telephone, and/or electronic means, and may include personalized content. Please note that this data processing involves analyzing your user or customer profile to determine your preferences, and therefore which products and services best match your browsing and purchasing habits when sending you information. For example, based on your purchase and browsing history, we may personalize our suggestions about products and services that we believe may interest you.
  • • Analysis of User habits and preferences: We use information about the User’s habits and preferences in order to conduct market research for the optimization of business processes, demand-oriented design of our products and services, and the display of personalized content. We analyze the usability of our website to improve the content and services offered in these environments. To do so, we examine User behavior for statistical and analytical purposes to understand how they interact with our website and to implement improvements.
  • • Contact section: The data collected via the contact form will only be used in order to respond to queries or information requests sent by the User.
  • • Renewal Plan: The data will be used in order to process your request so that you can benefit from the conditions of the Renewal Plan.
  • • Work with us: If the User submits an unsolicited job application, their data will be processed under a joint responsibility arrangement by the entities specified in the first section of this Privacy Policy, for the purpose of managing their participation in various selection processes that match their professional profile. If the User submits their résumé in connection with a specific job offer, their data will be processed by the company handling that selection process to manage their participation in it.
  • • Publication of reviews: In cases where the Customer has directly sent us their rating of our services, this review may be published on our website and corporate platforms in order to provide information on the level of customer satisfaction regarding the service provided. Additionally, we may publish reviews on third-party platforms (e.g., Amazon); in such cases, we reproduce only the information submitted by the user on those platforms, which are not opinions verified by our company.
  • • Quality surveys: If the User participates in one of our quality surveys, the information will be processed to analyze satisfaction levels regarding the services and products offered, as well as to implement necessary improvements to ensure optimal operational conditions and efficiency in marketing and customer service processes.
  • • Testers: The personal data of participants in tests carried out on our products and services will be processed in order to analyze their features and assess, where appropriate, opportunities for improvement.
  • • Training: Data will be processed for the sole purpose of facilitating participation in the training activities selected.
  • • After-sales service, product warranty management, and, where applicable, handling of complaints and claims: The personal data collected will be used for the purpose of managing the issue.

4. NATURE OF THE DATA PROCESSED

  • • User registration and online quote and order process and management: The data collected is limited to identifying data, contact data, and, where applicable, commercial activity data, invoicing data, and data related to the products purchased through this online purchase process.
  • • Sending personalized commercial communications and profile analysis: The data collected is limited to identification and contact details (such as postal or email address). With regard to profile analysis, aggregated and pseudonymized (cookies, pixels, or similar technologies) data is used, which allow us to make estimates, forecasts, and analyses about our users’ interests.
  • • Contact form: The identifying and contact data collected, as well as information related to the query or request sent to us by the User, will be used.
  • • Renewal Plan: Only identifying and contact data of the applicant for the Renewal Plan will be processed.
  • • Work with us: The data processed is limited to the job applicant’s identifying information, résumé, and contact details.
  • • Publication of reviews: Regarding the reviews published in our environment, the data processed is limited to identifying information.
  • • Quality surveys: In the event that the User carries out satisfaction surveys, identifying and contact data may be collected, where appropriate.
  • • Testers: If the User decides to voluntarily participate in testing one of our products, only identifying and contact data may be collected, where appropriate.
  • • Training: The data collected is limited to identifying and contact data in order to facilitate participation in the training activity.
  • • User registration, quote and online order management, and after-sales service: The data collected is limited to identifying data, contact data, and where applicable, commercial activity data, invoicing data, and data related to the products purchased through this online process.
  • • Mandatory fields in forms: When we ask you to provide personal data through a form to access a specific feature or service, certain fields will be marked as mandatory if the information is necessary to provide the service or grant access to the requested feature. Please note that if you choose not to provide this information, you may be unable to complete your User registration or use the requested services or features.

5. DATA RETENTION

  • • Data provided in the registration process will be retained indefinitely unless the User requests that their data be deleted from our user register, in which case we will proceed to immediately remove the information related to that User.
  • • Information related to the process of submitting quotes and managing online orders will be retained for as long as necessary to manage the quote and, where applicable, process the order. Order history data will be retained for the duration of the contractual relationship with the Customer.
  • • In cases in which the User had expressed their unequivocal consent for receiving commercial communications, as well as in relation to the processing of data from the analysis of User profiles and preferences, the data will be retained indefinitely, unless the data subject manifests their opposition to processing, in which case the data will be immediately eliminated.
  • • Data collected via the contact form will be kept for the period of time necessary to respond to the query or request for information sent by the User. Subsequently, the data will be retained in an appropriate blocked format during the term of prescription of legal actions, and will be eliminated once this period has passed.
  • • Renewal Plan: Data will be retained for the time necessary to manage the implementation of the Renewal Plan. Subsequently, data will be blocked for the duration of the statute of limitations and deleted once that period has expired.
  • • Work with us: Data submitted as part of a selection process will be retained for the time necessary to manage said process and will subsequently be deleted, unless the candidate has authorized its retention for the purpose of being included in future selection processes. In the case of a résumé submitted as part of an unsolicited application, the data will be retained for a period of two (2) years.
  • • Publication of reviews: Reviews may remain published on the website as long as the User does not request their removal. Likewise, the company reserves the right to remove any content that may be unlawful or infringe upon the rights of third parties.
  • • Quality surveys: Data obtained through satisfaction surveys will be retained for the time necessary to develop strategies for improving internal processes based on the feedback received. Thereafter, the data will be kept blocked for the duration of the statute of limitations for legal claims, and once that period has expired, the information will be deleted.
  • • Training: Data related to training activities will be retained as long as the User account is active, so that the individual can access their training history. However, the User may request at any time the deactivation of their account and/or the deletion of information related to the courses in which they have participated.
  • • Data related to After-Sales Service, including Complaints and Claims, will be retained for the time necessary to handle customer requests, enforce product warranties where applicable, and address potential complaints and claims. Once resolved, data will be duly blocked for the duration of the statute of limitations for legal claims and subsequently deleted.

6. VERACITY OF THE INFORMATION PROVIDED

  • • Data provided in the registration process will be retained indefinitely unless the User requests that their data be deleted from our user register, in which case we will proceed to immediately remove the information related to that User.
  • • Information related to the process of submitting quotes and managing online orders will be retained for as long as necessary to manage the quote and, where applicable, process the order. Order history data will be retained for the duration of the contractual relationship with the Customer.
  • • In cases in which the User had expressed their unequivocal consent for receiving commercial communications, as well as in relation to the processing of data from the analysis of User profiles and preferences, the data will be retained indefinitely, unless the data subject manifests their opposition to processing, in which case the data will be immediately eliminated.
  • • Data collected via the contact form will be kept for the period of time necessary to respond to the query or request for information sent by the User. Subsequently, the data will be retained in an appropriate blocked format during the term of prescription of legal actions, and will be eliminated once this period has passed.
  • • Renewal Plan: Data will be retained for the time necessary to manage the implementation of the Renewal Plan. Subsequently, data will be blocked for the duration of the statute of limitations and deleted once that period has expired.
  • • Work with us: Data submitted as part of a selection process will be retained for the time necessary to manage said process and will subsequently be deleted, unless the candidate has authorized its retention for the purpose of being included in future selection processes. In the case of a résumé submitted as part of an unsolicited application, the data will be retained for a period of two (2) years.
  • • Publication of reviews: Reviews may remain published on the website as long as the User does not request their removal. Likewise, the company reserves the right to remove any content that may be unlawful or infringe upon the rights of third parties.
  • • Quality surveys: Data obtained through satisfaction surveys will be retained for the time necessary to develop strategies for improving internal processes based on the feedback received. Thereafter, the data will be kept blocked for the duration of the statute of limitations for legal claims, and once that period has expired, the information will be deleted.
  • • Testers: As in the previous case, the personal data of participants in tests conducted on our products and services will be retained for as long as necessary to identify opportunities for improvement of those products and services. Afterwards, the data will be blocked for the duration of the statute of limitations for legal claims and will be deleted once this period expires.
  • • Training: Data related to training activities will be retained as long as the User account is active, so that the individual can access their training history. However, the User may request at any time the deactivation of their account and/or the deletion of information related to the courses in which they have participated.
  • • Complaints and Claims: Data will be retained for the time necessary to manage the complaint or claim. Afterwards, the data will be blocked for the duration of the statute of limitations for legal claims and will be deleted once this period expires.

7. EXERCISE OF RIGHTS

Customers have the right to:

  • • Access: Request the personal data we hold about you.
  • • Correction: Request the correction of inaccurate data.
  • • Deletion: Request the deletion of your data, except in cases required by law.
  • • Opt-out: Manage your preferences for cookies and promotional emails.

Requests can be sent to rgpd@airzonecontrol.com.

8. SOCIAL NETWORKS

The Data Controller maintains profiles on certain major social networks and assumes responsibility for the content published therein. Under no circumstances will the Data Controller collect or extract personal data from social networks unless the User has provided explicit and specific consent for such processing.

9. CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to amend this Privacy Policy in order to adapt it to legislative changes or case law, as well as to industry practices. In such cases, the Data Controller will announce the changes made on this page.

Last update: June 2025.

LEGAL NOTICE

1. OWNERSHIP

This website and all of its content are the property of AZNA.

2. CONTENT

All content made available on this website is provided to the User for informational purposes and for the management of the online sales process for the products and services offered. By accessing this website, any individual acquires the status of User and agrees to observe and strictly comply with all provisions set forth in the website’s legal notices, as well as any other applicable legal provisions.

3 – LINKS

If this website includes links to third-party websites, the User will thereafter be subject to the Terms of Use and Privacy Policy of the new website, acknowledging that AZNA shall not be responsible or legally liable for the use of such websites. However, should AZNA obtain actual knowledge of the unlawful nature of content included in such links to third-party websites, it will immediately remove the links and notify the competent authorities of this circumstance.

4. INTELLECTUAL AND INDUSTRIAL PROPERTY

The User acknowledges and agrees that all content displayed on the website—particularly designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs capable of industrial and/or commercial use—are subject to intellectual property rights. All trademarks, trade names, or distinctive signs, as well as all industrial and intellectual property rights over the content and/or any other elements incorporated into the page, are the exclusive property of AZNA and/or third parties, who hold the exclusive right to use them in the course of trade. Accordingly, the User undertakes not to reproduce, copy, distribute, make available, or otherwise publicly communicate, transform, or modify such content, holding AZNA harmless from any claim arising from the breach of these obligations. Under no circumstances shall access to the website imply any waiver, transfer, license, or total or partial assignment of such rights, unless expressly stated otherwise.

This Legal Notice does not grant Users any rights to use, alter, exploit, reproduce, distribute, or publicly communicate the website and/or its contents beyond those expressly provided herein. Any other use or exploitation of such rights shall be subject to prior and express authorization specifically granted for that purpose by AZNA or the relevant third-party rights holder.

The content, texts, photographs, designs, logos, images, computer programs, source code, and, in general, any intellectual creation present on this website, as well as the website as a whole as a multimedia artistic work, are protected under copyright and intellectual property laws. AZNA owns the elements that make up the website’s graphic design, including menus, navigation buttons, HTML code, texts, images, textures, graphics, and any other website content, or, in any case, holds the corresponding authorization to use such elements.

Furthermore, it is prohibited to remove, bypass, and/or manipulate the “copyright” notice, technical protection measures, or any information mechanisms that the content may contain. The User of this website undertakes to respect the rights described above and to refrain from any actions that could infringe them. AZNA expressly reserves the right to exercise all legal means and actions available to defend its legitimate intellectual and industrial property rights.

5. SECURITY MEASURES

AZNA has implemented and maintains the highest levels of security required by law to protect the User’s personal data against accidental loss, unauthorized access, processing, or disclosure, taking into account current technology, the nature of the data stored, and the potential risks involved. A primary objective of AZNA is to ensure that the security protocols and systems in place support the proper functioning of the website, its features, and its services, while safeguarding the integrity of all stored data and information. Services are provided using the website’s own technological resources and, in some cases, by third-party providers who maintain the necessary security measures to prevent unauthorized access according to current standard technologies and best practices. AZNA is committed to providing Users with a safe and reliable experience when navigating the website and using its services, working exclusively with reputable providers that comply with current legal security requirements to prevent data loss, misuse, or unauthorized access. However, transmission of information over the Internet cannot be guaranteed to be completely secure. While AZNA will make every reasonable effort to protect User data, it cannot guarantee absolute security during transmission to the website. Any information submitted by the User is done so at their own risk. Once received, AZNA employs strict security procedures and safeguards to prevent any unauthorized access.

If access to certain services and/or content on the website requires the creation of a username or password, the User agrees to use it responsibly and to maintain its confidentiality at all times. The User is fully responsible for safeguarding their credentials and must not share them with third parties, whether temporarily or permanently, nor allow unauthorized individuals to access the website’s services and/or content. The User must immediately notify AZNA of any event that could indicate improper use of their credentials, including, but not limited to, theft, loss, or unauthorized access, so that AZNA can promptly deactivate the account. Until such notification is provided, AZNA shall not be held liable for any consequences resulting from the misuse of the credentials. The User remains solely responsible for any unauthorized or illicit use of the website’s content and services by third parties.

6. EXCLUSION OF LIABILITY

AZNA shall not be held liable for any of the following:

– Interruptions to the normal functioning of the website arising from force majeure, or for any other reason not attributable to AZNA that may cause the service to be fully or partially unavailable.

– The use of incorrect or false data by the User, including errors that the User may commit upon registration and those arising from the User not updating data.

7. GOVERNING LAW AND JURISDICTION

Any disputes or claims arising from or related to this website, including its use or the activities conducted through it, shall be governed by the laws of the State of Florida and resolved in the courts of Miami-Dade County.

8. CHANGES TO THE LEGAL NOTICE

AZNA reserves the right to modify this Legal Notice at its discretion, or due to changes in legislation, case law, or business practices. Any updates will be published on this same page, where Users can review the modifications. In all cases, the relationship with Users shall be governed by the rules in effect at the time the website is accessed.

Last update: June 2025.

© 2025 AIRZONE NORTH AMERICA CORPORATION
Address: 2525 Ponce de León Boulevard, Suite #300 Coral Gables, Florida 33134 (USA).
+1 (954) 940-2137.

These Terms of Use and Privacy Policy are effective as of their most recent update. We recommend reviewing them periodically to stay informed of any changes that may affect you. By continuing to use the website after any changes to the Terms, you are deemed to accept the revised Terms.

© Airzone. All rights reserved. Airzone and the Airzone logo are trademarks of Airzone. No part of this document or any content on the Airzone website may be reproduced, distributed, or transmitted in any form without the prior written authorization of Airzone, except as expressly permitted by law or these Terms.